Video Conferencing for Healthcare: project guidelines

The information provided in this article is intended for hospitals interested in a cloud-based videoconferencing service that can facilitate and enhance the exchange and diffusion of professional information among health care facilities, doctors, and in general among various operators of the health sector. Those who work in hospitals or other healthcare facilities can use video conferencing rooms or their own PC. Those who want to connect from home, office, or any other place provided with Wi-Fi or 3G/4G networks, can also use, in addition to PCs, such mobile devices as tablets and smartphones. In this way a true “network” of multimedia communication is created, which can be used by anyone, anywhere and at any time.

Professional videoconferencing ensures the quality of remote communication

The impact of high-definition video on remote communication is incomparably higher than the one of audio because it facilitates understanding among physically distant interlocutors, maintaining the most important feature of human communication: body language. Scientific studies have shown that the largest part of the message (93%) is transmitted by means of non-verbal communication and tone of voice while only a small percentage (7%) is given to words. It is evident that a videoconference with professional audio/video quality is the most effective form of distance communication for an interactive information exchange.

Video conferencing for Healthcare

Generally, the implementation of a video conferencing project is carried out according to some of these general guidelines:

– set up a main room equipped with professional video conferencing hardware (i.e. standard H.323/SIP endpoints)

– set up a few small rooms provided with PCs and necessary accessories

– give single users a possibility to connect from PCs, tablets  and smartphones

– have a professional video conferencing service available 24 hours a day over the Internet.

These options can then be adapted to different needs of each healthcare facility. In the next few paragraphs we will explain how to equip different types of video conferencing rooms and which devices it’s better to use on a personal level. Then we will briefly explain the functioning of a multi-videoconferencing service.

Video conferencing equipment for big rooms

In a big room, when it’s especially important to transmit video and audio at the highest quality possible, it is strongly recommended to use professional videoconferencing hardware. This hardware consists of a professional HD camera (with optical zoom, tilt and mechanical pan) and a high quality microphone. The system should be eventually connected to an HD display of appropriate size. When necessary, the videoconferencing system can be connected to external audio/video devices: speakers, projector, one more monitor for data sharing, etc.

Video conferencing equipment for small rooms

Nowadays even a small room can be equipped for video conferencing in an efficient and economical way and you don’t have to buy any dedicated hardware. Using a professional video conferencing service directly on your PC connected to the appropriate audio/video devices, you can enjoy high quality video conferencing even in small rooms. Let’s examine the necessary devices below.

HD display

The room should be equipped with an HD display, placed in front of the conferencing table with the light source situated behind or, at most, by the side of it (like in the photo). For a good framing it is important that the room, as well as people sitting around the table, are well-lit.

Personal computer or laptop

The PC or laptop, used for video conferencing, should be connected to the Internet. Connecting the video output of your PC or laptop to an HD display you and all the people sitting around the conferencing table will see in videoconference your remote interlocutors. During the meeting, you can also share text documents, tables, charts, presentations, the entire desktop or any other application on your PC.

HD webcam

Use a USB port of the PC to connect a 720p HD resolution webcam (for example, like the one shown in the figure), which manages to frame properly people sitting around a medium sized conferencing table. The webcam should be placed in a central position above or below the display used for videoconferencing.

Speakerphone

It’s a device that combines an echo cancelling microphone and a loudspeaker. It should be connected via USB to your PC and placed in the centre of the conferencing table. The speakerphone allows people sitting around the conferencing table to listen and talk in an excellent audio quality.

JOINVIDEO cloud-based videoconferencing service

This innovative cloud-based service has been specifically created to provide professional video conferencing over the Internet. JOINVIDEO is characterized by high-definition quality, fluidity of images, crystal clear audio and ease of use, which cannot be found in other video conferencing service working over Internet, where it’s difficult to guarantee the quality of service (QoS) parameters of a Virtual Private Network (VPN). In the absence of wired or WiFi internet connection it’s still possible to access the service by means of 3G/4G mobile networks.

Perhaps you might like to try JOINVIDEO, our cloud-based videoconferencing service

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