JOIN to acquire iNebula Vidyo conferencing

Join today announced it has reached an agreement with iNebula to acquire the Videoconference activities. The acquisition includes the customer base, part of the infrastructure and the iNebula Vidyo brand.

The acquisition reinforces JOIN leadership in the Italian market and that strengthens its position widening the range of resellers. The financial terms of the transaction are confidential.

About JOIN

Join is the Conference Service provider leader in the market. Active in the conferencing market since 2014; Join provides a wide range of virtual communication services, from audio and videoconference services to webcast, virtual pbx and video interpreters.

About iNEBULA

iNebula is part of Itway Group, a multinational company listed at Milan Stock Exchange operating since more than 20 years in the IT market, active in 6 European countries and in EAU.

What is Video Conferencing as a Service? Big Features and Big Benefits

Why is VCaaS becoming the number 1 choice for video conferencing and collaboration

The way that businesses collaborate and communicate has changed in the recent years. Where we once hosted boring office meetings and travelled for conferences, we now have digital solutions that enhance convenience, improve productivity, and save companies crucial time and money. VCaaS, or Video Conferencing as a Service is the new solution that allows individuals and groups to communicate through instant HD video at the click of a button.

With cloud-hosted video conferencing solutions, companies can get meetings up and running in moments, with high-quality calls that can be issued from a range of different devices, anywhere with a connection to the internet. This means that users get more face-to-face humanized communications, and administrators have a simpler way to offer secure and effective unified communications.

The Features of VCaaS Systems

There are plenty of different video conferencing services available on the market today, each offering their own unique collections of specializations and features. For the best results, it helps to look for a VCaaS solutions that offers a robust range of useful features, including:

  • Security:Support for firewalls and encryptions that help to keep private meetings secure and prevent unwanted attendees.
  • Interoperability:A system that supports several end-to-end connections regardless of device, video system, or computer.
  • Easy-of-use:Services that allow a quick and easy operability are far more appealing to most businesses who don’t have time to learn new business strategies and solutions for managing admin portals
  • Quality and affordability:A good VCaaS solution will find a balance between budget and quality that allows customers to access the high-def video and audio they need without breaking the bank.
  • Automatic updates: An automatically updated system ensures you always have the latest feature that the software has to offer, improving security and performance.
  • Virtual meeting rooms:Virtual meeting rooms make easier and more convenient the communication between members of a team within the modern remote-working era.

Additionally, some VCaaS Systems might include productivity-boosting services like:

  • Search-based directories
  • Call escalation solutions
  • 24/7 customer support
  • Recording and sharing solutions
  • Scheduling integrations
  • Guest invites
  • Device support
  • Live chat
  • Screen sharing

Benefits of VCaaS

Although the benefits of a video conferencing system will often depend on the kind of solution you get, there are several advantages that can be accessed no matter which program you choose. For instance, VCaaS systems:

  • Improves customer communications:Ensuring that calls are handled quickly and efficiently, while improving the way that clients can interact with your company.
  • Enhance business productivity:Hosted solutions can improve productivity by giving workers more flexibility in dealing with their video conferencing services.
  • Are all-in-one solutions:VCaaS options give businesses the chance to replace outdated web or audioconferencing services with cloud video solutions. Unified services are more efficient, and better at developing a great user experience.
  • Scale perfectly with growing businesses:Because they’re cloud-based VCaaS systems can scale to grow and change as your company grows. This makes it easier for businesses of all sizes to benefit from video conferencing.
  • Improve accessibility:A VCaaS system offers a single identity on multiple devices that means businesses are always reachable. From virtual meeting rooms, to simple communication, the flexible nature of VCaaS creates a unifying experience.
  • Low cost– You don’t need to purchase expensive hardware!
  • Sweat those assets!– Ability to accommodate your existing legacy video endpoints into the service

ISE 2019 in Amsterdam Is a Spectacle That Predicts the Future of Everyday Business

The world’s largest trade show for the audio-visual industry is about to get introspective.

ISE 2019 in Amsterdam, or Integrated Systems Europe, is itself going to be a demonstration of one of its own key messages about the future. This year’s convention promises to reveal much about how the next generation of live event management will unfold–while at the same time being an example of that very evolution.

Visitors can expect to see row upon row of cutting-edge LED signage advertising the wares of LED signage companies–and with LED getting cheaper each year, you’ll be seeing a lot of it.

There’ll be an audio assault from the new range of loudspeaker technologies, each luring you into the immersive audio world of the digital loudspeaker industry. And there’ll be an array of virtual and augmented reality displays promising a glimpse of the emerging ways we’re visualizing the world around us.

Through the act of hosting a collection of the world’s leading live event technologies, ISE promises to be a stunning demonstration of what we can expect from such showcases over the coming decade–and the elements that will make up our own smaller-scale presentations.

ISE 2019 in Amsterdam Will Be a Visual Feast

The annual, four-day ISE convention (this year February 4-8) is one of the most visually arresting technology forums on the planet. Its vendors–and there should be around a third more vendors this year than last, when more than 1,200 attended–are global leaders in visual and audio presentation, and their ideas and products predict the trends that will come to dominate fields such as graphic presentation, video conferencing, and event management.

Last year’s convention introduced us to a number of memorable innovations, including the world’s first augmented reality climbing wall, an immersive 4K and 3D laser-projected dining experience–which you can see in the video below–and a host of digital retail signage that pushed the boundaries of interactive and immersive displays.

Each year’s event is highlighted by what’s become known as the Panasonic Showstopper. The now-traditional display has become something of a magic show, taking advantage of the latest in live event displays, laser and holographic projection, 3D mapping and tracking, and virtual reality to create a mesmerizing convention centerpiece. ISE 2018’s showstopper is shown below:

All this wizardry isn’t without purpose, however. The underlying tracking, projection, and processing power has uses in all aspects of digital life, from major public events to boardroom meetings.

Creating the Right Live Impression

ISE can appear to be nothing but a sound and light show. At its core, however, are the new generations of servers, hardware, and software that can combine the worlds of the real and the virtual into perceptual pyrotechnics.

The output is expected to revolve around the incorporation of VR and AR into manageable displays. In a retail setting, these displays offer greater product interaction, both online and in-store.

 

ISE does look forward to a time when all the tech it shows off will be usable in everyday situations.

Those next-gen computer brains are most likely going to be used in the form of artificial intelligence. The trend within the AV world is toward collaboration between and control over varied systems within a unified communications environment. This translates to a rise in “smart rooms” that hand over control of everything from lighting to web camera movement to automated devices. There’s also likely to be an increase in the use of mobile technologies to personalize such room services–for instance, your video conferencing equipment will recognize you from your smartphone signal and set up your room preferences accordingly. We’ve had similar technologies before, notably from Cisco’s Spark Room Kit, but it will be interesting to see what ISE’s innovators bring to the field.

While ISE is partly just about the art of putting on a show, it does look forward to a time when all the tech it shows off will be usable in everyday situations. It may look a thousand miles away from being relevant to your own humble business, but the vendors in Amsterdam are the ones shaping your own future presentations.

How ISE 2019 Translates to Your Business

All this spectacle eventually trickles down to inform the options you have when making your own professional presentations…though it takes time.

The gesture-driven technology synonymous with the Tom Cruise movie Minority Report, for example, was inspired by the real-life displays of Oblong’s Mezzanine platform, a video specialist with MIT origins and a long-time ISE vendor. That team is expected to make another splash this year with its new screencast app, and though its services generally remain out of reach for smaller businesses, they are actually available.

 

The trick with showcases like ISE 2019 is to distill the substance from the sparkle.

What we hope to get from ISE 2019 is a handle on how these technologies can be translated to the office and small-to-medium business world. Fancy effects and dancing holograms are impressive, but how will we put them to use in front of clients and collaborators? The healthcare industry, for example, seems to be in a game of constant catch-up with the potential of immersive visual displays of the type we see frequently in entertainment but which seldom make the leap to the doctor’s office (case in point: holographic telemedicine).

The trick with showcases like ISE 2019 in Amsterdam is to distill the substance from the sparkle. It appears the key trends will be around better integration of AI within conference room controls; better use of mobile technology as both meeting entry point and integrated platform; and the continued evolution of AR and VR technologies.

And lots of ever-cheaper LED light displays.

 

JOIN launches the new JoinAudio moderator

Join announces the launch of the moderator for JoinAudio, the audioconferencing service.

The moderator shows a wide range of new features and new capabilities:

  • New graphic
    • meeting table showing all participants
    • audio levels
    • recording with archive
    • file repository
  • Participant access
    • Possibility to register and fill their profile with picture
    • Personal file repository
    • Commands
  • Synchronization with mobile app
    • If host and participant have already registered themselves in the app their picture appears automatically
  • Security
    • All doors are in https
  • New features
    • The whole moderator is in html5
    • Using a webrtc browser both host and participant can access via browser
    • Graphic is responsive, the moderator can be used by mobile devices
    • A datasharing will be available soon

These new features joined with the new mobile app and the outlook plug in bring JoinAudio ahead of audioconference technology and offer a fully immersive experience for all users

 

Join signs an agreement to resell Arkadin services

Join Srl, a leading provider of conferencing solutions, today announced it has entered into a reseller agreement with Arkadin. Under the terms of the new agreement, JOIN will have the ability to resell Arkadin market-leading cloud-based conferencing solutions to businesses in Italy

“We are excited to have the possibility to resell Arkadin conferencing services in our native country” said Paolo Delgrossi, Join’s chief strategy officer. “Operator assisted audio and Vision video service from Arkadin will strength and complete our global conferencing offer in the market.”

About Join

Join is the Conference Service provider leader in the Italian market. Active in the conferencing market since 2014 Join provides a wide range of virtual communication services, from audio and videoconference services to webcast, virtual pbx and video interpreters.

About Arkadin

Arkadin enables clients to succeed in a digitally connected workplace with market leading cloud communications services. Over 50,000 businesses spanning the largest global enterprises to small companies have enjoyable collaboration and communication experiences from our audio/web/video conferencing and Unified Communications services.  As an NTT Communications company, we provide a cutting-edge infrastructure for premium service quality and unrivaled customer support that is administered locally through 56 operations centers in 34 countries.

Join launches the new app for JoinAudio conference service

Join launches the new version of the JoinAudio app.

The new app presents several new important features:

–  Preferred room memorization: it allows to insert data of your preferred rooms, up to 8 rooms

–  Personalization: every room can be personalized with a name and a picture, so to be easily recalled

–        Easy to use :clicking on the room icon the app selects the closer access point to call (need to geolocalization on), call the selected number and insert the access PIN code, avoiding any manual operation

–  Cost savings: it’s possible to use a VOIP app on the mobile device to call the conference at no cost

–  Data recovering: all data are memorized and can be recovered to be reused in another device

–  Profile management: the profile can easily be filled using the data from your account Linkedin or Google account

Improvement: the new app is now available both for IOS and Android devices

The app allows the full control of the conferencing via a simple click on the device

Join to launch the new JoinAudio Outlook plug in

From today it’s even easier to organize conference calls

JOIN launches the new “Outlook plugin” for JoinAudio conference service to schedule conferences and to send invitations directly from Outlook.

The plugin appears as a button on the instruments bar in the event calendar. Clicking on the button the event is automatically populated with all access instructions.

The app is available at the address https://portal.joinconferencing.com/support/default.aspx where you can find all instructions to download, install and configure it

For any information please contact the email address: support@joinconferencing.com

Join Add-In for Microsoft® Outlook® 2010, 2013, and 2016

Download Join Add-In [v.2.0.7.1118] installer for Microsoft Outlook 2010, 2013 and 2016 (.EXE)

Download Join Add-In [v.2.0.7.1118] installer for Microsoft Outlook 2010, 2013 and 2016 (.ZIP)

To install the Join Add-In for Microsoft Outlook 2010, 2013, and 2016:

  1. Close all Microsoft Office® applications.
  2. Download the appropriate Join Add-In for Microsoft Outlook installer
  3. Run the installation file.
  4. On installation complete, open Microsoft Outlook, click on “Add-Ins” on File menu

  1. Click on Join Meeting AddIn config… and configure your Join account

Now you are ready to use Join Meeting Add-In on your Appointment and Meeting events,Create new Appointment or Meeting, click on the Schedule Join to create Join audio-conference.

  1. If you cannot see the Join Meeting Add-In, you have to activate the component on File menu, Options:

Sparkle launches Conferencing Suite, the advanced cloud-based global video and audioconferencing platform

The new solution combines ease of use, professional audio/video quality and real-time translation capabilities

Rome, 7 March 2018

Sparkle, the international service arm of TIM Group and among top 10 global operators, announces the launch of Conferencing Suite, a cloud-based multimedia communication platform that provides enterprises with an advanced global audio and video conferencing solution, characterized by ease of use and enhanced capabilities such as moderator assistance and simultaneous translation.

Conferencing Suite, the latest outcome of Sparkle’s efforts to enrich its portfolio of ICT solutions, enables users to organize video conferences up to Ultra HD 4K resolution, reaching a large number of participants at big events, and offering them -simultaneous translation through certified interpreters with vertical specialization.

With a simple click customer can access dedicated virtual meeting rooms or book instant audio or video conferences from any device, whether smartphones or telepresence units. All guests can join the meeting through a local geographic number available in 40 countries.

Sparkle Conferencing Suite is the ideal solution for specific verticals such as e-learning, finance or health, increasing productivity and optimizing costs. It supports VoIP connections as well as data sharing and provides innovative tools for management, recording and reporting, with no requirement for new hardware or software. Conferencing Suite is operated in partnership with Join, a Worldwide Conferencing Service Provider for professional audio, video and web communication services.

About Join Conferencing Provider

Join is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing.

JOIN CONFERENCING services are brought to you by an experienced management team with a wealth of technical know-how and many years in the unified communications business. Find out more about Join Conferencing Provider at www.joinconferencing.com

How to choose a video conferencing solution

Video conferencing systems are getting seriously affordable for SMBs – here’s how to pick the right one for you

Communication and collaboration are critical to success in business and video conferencing (VC) is fast becoming an essential part of today’s rapidly evolving virtual workplace. Along with increased productivity and improved customer services, VC can accelerate decision making processes and help bring isolated remote workers back into the fold.

Huge savings in business travel costs will allow businesses to easily recoup their initial outlay in months. No more tedious road trips or expensive flights to customer sites means they can reduce their carbon footprint as well.

There’s a huge range of low-cost or free VC web apps available and prices for conference room solutions are now low enough to make them a reality for SMBs. This allows them to create a central hub where they can hold meetings that bring together physical and virtual presences, allowing them to share ideas, data and presentations.

Room service

VC room solutions come in all shapes and sizes, where the lowest cost models provide the video and audio hardware components only. Some products must be connected to a computer via a USB cable where they link up with a standard VC app running on the host – such as Skype for Business or Cisco WebEx.

That’s not to say they’re single user solutions. Far from it, as providing the app supports it, you can invite multiple remote users to virtual meetings and share your conference room video and audio feed with them along with content and presentations on your host as well as theirs.

Due to the size and weight of the cameras and speakerphone base units, most are only suitable for permanent installations. However, some USB connected products are specifically designed to be portable so you can boost your sales pitch by taking them with you and setting up ad-hoc conferences with potential clients and linking them up with sales and support staff at the head office.

Maybe you want your VC room to have an impressive HD display. No problem, as several products have HDMI outputs, allowing the camera video feed to be piped straight to an HD monitor or TV of your choice.

Pump up the volume

Audio is just as important in a meeting, as you don’t want participants straining to hear what everyone else is saying. Laptops and tablets with integral speakers and mics may be fine for one-on-one meetings but won’t cut it in a big meeting room with people spread out round a large table.

Professional VC room products have this covered, as their speakerphone bases incorporate multiple directional microphones and big speakers to pump the sound out. And if the volume is too soft or loud, you don’t want to be fiddling with your app to change it – so choose those with touch buttons on their surface for easy access to volume levels plus options to mute the mics.

We found that many products have an audio pickup range of up to 20ft but even that may not be enough if you’re organizing a big conference spread out down a long table. If this is a concern, choose vendors that offer optional satellite mic/speaker units which can be plugged into the main speakerphone to extend the range on-demand. Other features that add versatility are support for Bluetooth and NFC allowing users to connect their mobiles to the speakerphone and make hands-free calls.

Background noise such as traffic, slamming doors, footsteps in the corridor or staff in adjacent offices can also be an issue so look for systems that have noise reduction features. Polycom’s Trio 8800, for example, employs triple cardioid mics which reduce pickup from the side and rear while its Noise Block technology cuts out distracting background noises.

Bandwidth blues

Video conferencing isn’t as sensitive to network conditions as Voice over IP (VoIP) but you will still need plenty of bandwidth for streaming HD video. It pays to get this right, as if your users are unhappy with the quality, they will simply stop using it and go back to previous communication methods.

For a single 1080p stream at 30fps, we recommend around 1-2Mbits/sec and preferably 4-6Mbits/sec. For increased stability, use a wired network connection for the conference room system and don’t connect it over wireless.

Participants joining a VC meeting also need to ensure they have a good quality network connection and to highlight this, we connected a Macbook to a Lifesize meeting over a weak wireless signal from an AP on the next floor. The 1080p video stream was too much for it – quality was appalling and our meeting connection was dropped by the Lifesize app within 10 seconds.

Be prepared

VC is a great business aid but get it wrong and it can show you and your company up as unprofessional. The same mantra for interviews applies equally to video conferences that you’re hosting – be prepared.

Arrive early and make sure everything is connected, working and accessible – especially if it’s a client or customer meeting. Be careful with camera placement and ensure it only shows what you want participants to see.

Don’t sit in front of a sunlit window as most cameras can’t cope with the elevated light levels and can leave you in silhouette. Even choose your clothes carefully as bright colors and groovy patterns are just plain distracting.

And when your VC room is a success everyone will want to use it, so make sure you implement a booking system to avoid clashes and interruptions. With prices now very affordable for SMBs, there are some great VC solutions to choose from, so see which one fits your virtual workplace best.

 

 

Video Conferencing 101: How Not To Be A Vidiot

The latest video conferencing technology is drop-dead simple to use. It’s as easy as pushing one button to join a video conference. Yes, you heard it right: one single button to connect with anyone, anywhere, anytime with pristine quality.

So, the technology has arrived but how fluent are you in the language of video conferencing and mastery of online meeting etiquette? Much like perfecting your golf swing or getting a swim cap on your head properly, becoming well-mannered on video conferences requires awareness of a few important nuances. Some are so subtle that it doesn’t matter much, like knowing exactly when to look directly into the camera to mimic eye contact, or choosing to nod your head instead of saying, “uh-huh.” Others are more significant.

In the Entrepreneur article, “Is There Proper Etiquette for? Videoconferencing,” Ross McCammon, Articles Editor for Esquire magazine, states, “Video conferencing is one of those things that we all generally endorse but is still new enough that we haven’t fully adapted to it.” That observation was made in 2011. Now, in 2016, video meetings have moved beyond a hot new trend to an everyday part of work life, and video etiquette has become even more important with a greater number of remote workers.

“The workplace is no longer defined by one centralized location. More employees are working remotely and high-quality video conferencing solutions from companies such as Polycom have become an integral tool for those workers to remain connected with colleagues globally,” said Jacob Morgan, best-selling author, speaker and future of work consultant. “With platforms like Facebook buying in to the video market, video conferencing is becoming more ubiquitous.”

We’re past the Wild, Wild West of video conferencing stage, but we haven’t all arrived at the stage in which we all follow the same code of conduct. For video veterans, this is a time to reach out and help your neighbor in need of video decorum. For video novices, this is a time to learn how not to be a Vidiot (video idiot).

 Video etiquette goofs happen

First, allow me to acknowledge that mistakes happen. Just as the proverbial cobbler’s children have no shoes, video etiquette goofs happen to even the most technologically savvy—even those who work at Polycom, the maker of industry-leading video conferencing solutions with a remote work friendly culture.

As a five months employee of Polycom using video collaboration technology daily, I still occasionally forget to unmute the microphone, enthusiastically speaking for a while before realizing the other meeting attendees can’t hear me. But these things happen, just as most Americans regularly walk out the door without their car keys. Or when we have a brain hiccup and can’t remember the word for oven, so we call it a “baking station.” These things happen.

 Jokes. Wait for it…

For instance, jokes. McCammons says that jokes are about 30% less funny on video conferencing. I have more to add on that.

When video conferencing in real time, your voice takes about one second to reach halfway around the world—not bad! You learn not to be disappointed when no one laughs at your joke immediately. The first time I told a joke on a video conference call, I assumed the joke fell flat because no one laughed immediately. As I began to internally comfort myself from the embarrassment of delivering an unfunny joke, everyone laughed. It had just taken a second to land. Now I deliver the joke, wait a beat, and let the laughs roll in. If my joke is still not funny when it lands, I blame audio problems.

 Vidiocy on a global scale

The beauty of video conferencing is that it brings worldwide colleagues together into one virtual room, defying even the furthest of distances. As with any international collaboration, you learn to be attentive to regional norms. For instance, having your pet in the room is generally okay in the UK, France, and Germany. Your Labrador Retriever Mr. Bojangles may not be as welcome on camera when you’re working with colleagues in India and Poland. Polycom commissioned a global survey of 1,205 business decision-makers in 12 countries,  and found enlightening results you can read about out in Your guide to video conferencing trends and etiquette.

Great tips, but wouldn’t it be nice to have a sort of video conferencing sergeant standing over your shoulder to drill the video conferencing violations out of you?

Introducing Polly Calm

Meet Polly Calm, the video-centric Emily Post (no relation to Huffington Post). She’s frank, she’s funny, and she’s on a mission to save you from being a Vidiot. You may love her, you may hate her, or you may love to hate her, but one thing’s for sure: people need her. Through a six-episode video series, Polly Calm will share important tips and tricks designed to educate even the most seasoned video conferencing professionals on proper video etiquette. Polly Calm will prepare everyone, from interns conducting their first video job interview to C-level executives leading business meetings, to make a great impression.